Answer your calls in a friendly,
professional manner
Screen your calls/let you know who's on
the line before transferring
Connect you to callers
Provide callers with vital information
such as descriptions of your services, directions to your
office, etc.
Promptly relay messages to you
top
New Company Registration Service
Click on our CoRe
web site to read about our New Company Registration / Incorporation
service for Malaysians and Non-Malaysians entrepreneurs.
This service is part of our company growth plan to be the #1 company
in Malaysia to enable entrepreneurs like yourself to excel in areas
you do best while we assist you in your back-end works such as Receptionist
services, company
formation, secretarial works, web
design, stationary
designs and etc.
Flexi e-Solutions Sdn Bhd (711723-K)
M-3-19 Plaza Damas, Sri Hartamas,
50480 Kuala Lumpur, MALAYSIA.
At Receptionist.com.my, we strive
to provide call answering service in 5 simple and
straightforward steps.
1
First, take 5
minutes of your time to register an account with
us. Our online registration form is very easy
to fill and there are plenty of payment options
- Visa, MasterCard, PayPal, American Express,
Direct Deposit, Cheque or Cash.
2
Then, you will be issued
a Kuala Lumpur, Malaysia phone number (6203 xxxx
or 6203 xxxx) within 24 hours which you can used
in your namecards, marketing materials, websites
or company registration.
3
During our office hours (Monday
to Saturday, 9.00 am to 6.00 pm GMT+8), our Receptionist.com.my
agents will answer any calls in your company name
for you. The message will be passed to you immediately
via email or/and SMS. In the event of URGENT matter,
we will even call you.
4
After office hours, we can
forward your calls to a designated number as advised
by you.
Receptionist.com.my is one of the
most competitive providers in Malaysia, operating
on a transparent, no gimmicks pricing. While other
providers may quote a low price at first, they have
hidden costs which will be very expensive.
For example, there is a well known provider that
charge a monthly sum of RM130+. However, there are
other charges such an upfront registration fee of
nearly RM150 and charge almost RM2 per message handled.
Let's say that you use them for 100 messages (each
message about a minute) per month, that's about RM330
per month and nearly RM4,000 a year.
As for Receptionist.com.my, you
would only need to pay RM100 a month. You save more
than 60% if you use us.
The reason why we are that competitive is
because...
Receptionist.com.my is a business
division of Flexi e-Solutions Sdn Bhd
and Flexi e-Solutions Pty Ltd and
we are a established I.T. company originated from
Australia and has since expanded to Malaysia and Singapore.
Our I.T. know-how has gave us the edge in implementing
such system and Receptionist.com.my
is running from the same office Flexi e-Solutions
Sdn Bhd operates.
How We Do It
VO
Mail Process
1.
New mails arrived for clients
will be sorted by back office.
2.
Recorded and Notification will be sent
via Email / SMS.
3.
Mail / Parcel will be stored securely
awaiting collection or further instructions.
VO
Shared Fax Process
1.
Fax received for clients will
go into general inbox.
2.
Sorted by back office.
3.
Recorded and will be forwarded to designated
email address.
VO
Private Fax Process
1.
Fax
received at dedicated number will be instantly
forwarded to designated email address.
2.
Back office will
check and generate report each day to
ensure fax is successfully delivered to
recipient's mailbox.
VO
Reception Process
1.
Calls
received at the dedicated number will
be answered by our highly trained receptionist.
2.
Calls will be handled
based on pre-advised instruction given
by our clients.
3.
If message is taken,
it will be entered into the system for
recording and reporting purposes.
4.
We will notify customer
of the call within 10 minutes after the
call ends.
5.
Copy of the message
will be emailed to client, upon request.
